CONTACT US

HELPDESK ENQUIRIES

If you have a problem with your financial service provider and would like information on how to complain or need assistance in understanding your rights under the Banking Codes, please contact our Helpdesk.

Call 0845 230 9694, or email helpline@bcsb.org.uk

MEDIA ENQUIRIES

Copies of recent press releases and published reports can be found in the NEWS section of this website. If you would like to discuss any aspect of the work of the BCSB or the Codes please contact us:

Call 020 7012 0082, or email robertskinner@bcsb.org.uk or adrianlloyd@bcsb.org.uk

GENERAL ENQUIRIES

For all other enquiries please contact our London office:

Call 020 7012 0085, Fax: 020 7374 4414, or email juliehuxen@bcsb.org.uk

In providing us with your name, telephone number, postal address, email or other contact details you agree that we may contact you by these methods. This may be for the purpose of meeting any request for information made by you or obtaining further information about your enquiry. Information is held confidentially.